As part of our continued integration into the ECi Software Solutions infrastructure there are some changes we want to make you aware of. The Customer Portal will be migrated this weekend, beginning Friday, May 18 at 8:00 p.m. EST, and wrapping up late on Sunday, May 20. During this period of time the Customer Portal will be inaccessible. In addition, as part of this migration all users will receive new login credentials. Users with existing Portal access will automatically receive an email with new credentials. These emails will be sent beginning on Sunday but will likely continue into the day on Monday. If you do not automatically receive an email with your credentials please be sure to check your Spam and Junk folders.

For customers who might have the URL customers.ecisolutions.com bookmarked, please update the bookmarked URL to customers.jobboss.com. Beginning on Monday, May 21, the Exact domain will no longer support the JobBOSS Customer Portal.

For those that prefer to email support, we have a new email address for you to use as well: This email address is being protected from spambots. You need JavaScript enabled to view it.. This is a general email box actively monitored by our Support Team to ensue prompt attention to your issues.

Our individual email addresses have also changed over to ECi domain names using the naming convention of the first letter of the employee’s first name and followed by the last name of the employee @ecisolutions.com. Please update your records to reflect our new contact information, as Exact-domain email addresses will no longer receive emails after Sunday, May 20, 2018!

We apologize for any disruption these changes might cause and appreciate your patience as we complete the migration into the ECi infrastructure. Should you have any questions or concerns regarding the upcoming outage, please feel free to reach out to our Director of Product Support, Mike O'Brien at This email address is being protected from spambots. You need JavaScript enabled to view it.. Thank you for your continued business!

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Take advantage of your own
Cloud ERP

Instant access gives you visibility and control

With JobBOSS Cloud, your specific software is securely hosted in an enterprise-grade data center. This allows you to access your applications 24/7/365. Whether accessing through a desktop, laptop, tablet, or smartphone, your dedicated JobBOSS software in the Cloud gives you full control to manage your business anywhere, anytime.

Enable your employees to communicate with each other and respond to customer questions and issues from any device. With enterprise-grade data centers, secure virtual workspaces, and frequent backups you can ensure your data is available when and where you need it.

Enterprise-grade security

JobBOSS Cloud leverages fully managed, secure IT-as-a-Service infrastructure to offer customers a secure, reliable, convenient platform to access and use their JobBOSS and other software. JobBOSS Cloud offers enterprise-grade compliance, security, backups, hardware and support that are usually out of reach for the average small-to-medium sized business.

Focus on what you do best

JobBOSS Cloud will reduce the hardware, software and support burden you currently carry and replace it with freedom. Freedom to invest more hours in production, freedom to eliminate costly hardware management from your books, freedom to operate your business from wherever it takes you, freedom to spend more time doing what you love and do best.

Reduce dependency on IT resources

With JobBOSS Cloud, the costly business disruptions caused by locally managed IT infrastructure are replaced by virtual desktops accessible anywhere there is Internet connectivity. Take control of your business and simplify your IT. JobBOSS Cloud enables you to manage business and manufacturing operations, without the IT headaches.

Minimize upfront expenses & ongoing capital expenditures

With JobBOSS Cloud, your initial capital investment is minimal. You are no longer required to purchase and maintain on-site servers or invest in IT staff, hardware or software that could possibly backfire. With predictable monthly payments, JobBOSS Cloud helps you stay competitive in your industry.

Benefits of Cloud ERP

• Focus on your business and leave the IT headaches to the experts
• Enterprise grade security
• Reliability. Uptime. No system crashes and downtime
• Competitive advantage-- 24/7 access
• Access via the internet – anytime, anywhere, any device
• Excellent customization capabilities
• More customer delight—fast turnaround on customer issues
• Minimal technology infrastructure required
• Increased reliability of data and technology
• 99.95% uptime per service level agreement (SLA)
• Automatic backup and recovery
• Automatic redundancy in power systems—application/database hardware and network access

Cloud or On-Premise – which one is right for your shop?

Hosting your JobBOSS software on our Cloud platform means your JobBOSS data is housed on a secure remote server, and no on-site hardware or software installation or maintenance is needed. JobBOSS Cloud requires less time and focus from your technical staff, and is accessible 24/7 on many different internet-enabled devices.

On-Premise, on the other hand, means that your business data is maintained on your on-site servers that are accessible through your internal network. As a whole, on-premise solutions provide greater overall control, and can operate without being connected to the internet. On-Premise may require an on-site technical staff capable of handling and maintaining such hardware and software.

Interested in learning more about what type of ERP solution is best for your business? Contact a JobBOSS representative today at (800) 777-4334.

JobBOSS software package options – all software packages available via Cloud or On-Premise

If you want a clear picture of what ERP shop management software costs, the simple answer is – it depends. With JobBOSS you get multiple options for flexible software, platform and payment terms. We help simplify the choice, and ensure your software meets your business needs and your budget.

All of our software packages have a minimum of one user, so you will never be required to pay for a seat you don’t plan to use. Core JobBOSS cloud packages start at just $89 per month (per user).